Wednesday, January 16, 2008

Consumers Worry How Mortgage Challenges Will Impact Auto Loans

Subprime Auto Finance News, January 2008

LOS ANGELES — As the challenges in the subprime mortgage market continue to play out, a new survey indicates that Americans shopping for car loans and other forms of credit are beginning to get nervous.


The survey of 1,000 consumers was fielded in late October by market researcher Synovate of Chicago for GDEXAuto, which is otherwise known as Global Debt Exchange. GDEXAuto is a new Web-based marketplace where auto dealers and financial institutions come together to securely package, buy and sell asset-backed debt, according to officials.

When asked,"Given the fallout in the subprime mortgage market, how concerned are you that your ability to obtain credit for something like a car loan will be affected?" a significant number of consumers expressed fear about possible spillover from the subprime crisis. One-third of the sample, or 33 percent, said they were extremely or somewhat concerned their credit may be at risk.

"Our survey highlights a continuing need to offer lending to a number of cash-strapped segments, with emphasis on the family/young adult market," said Michael Sheridan, founder and president of GDEXAuto.

"Next to mortgage lenders and home builders, no one is keeping a closer watch on subprime finance trends than America's automobile dealers and affected lenders," he added.

In 2006, financial institutions made more than $50 billion in auto loans from subprime borrowers, Sheridan said, sourcing J.D. Power and Associates.

Among the survey's findings:
—Youths Feel at Risk: Concern increases with younger respondents. A total of 45 percent of 18- to 24-year-olds are concerned, along with 43 percent in the 25 to 34 age group. This is compared to only 15 percent in the 65-plus age bracket, who are individuals less likely to be seeking credit for a car or other big-ticket item.

—Concern Matches Credit Need: By income, the greatest concern (43 percent) lies in within the $25K to $50K segment, or people with enough income to have an interest in a car loan, but not so much that they don't need the loan.

—Kids Raise the Stakes: Likewise, respondents with children in the household, or individuals who are more likely to be in the market for a car loan, expressed greater concern (44 percent) than respondents in households without kids (27 percent).

—Credit Impact Already Felt: For some folks in the lowest income bracket, this isn't a theoretical question. A total of 12 percent say their credit has already been affected.

—Genders Share Concerns: Men are marginally more concerned than women, 35 percent to 32 percent, respectively. However about 6 percent of women say their credit has already been affected, against just 2 percent of men.

—Employment Offers Little Relief: Having a job doesn't significantly diminish these concerns. While 40 percent of the unemployed say they are extremely or somewhat concerned, 37 percent of those employed fulltime share concerns. Perhaps less surprisingly, 8 percent of the unemployed are already seeing changes in their ability to get credit.

—Dixie Worried: The perceived credit squeeze is hitting the South hardest, with 40 percent of these consumers expressing concerns, which is about 10 percent higher than any other region in the country.

—Marked Racial Divide: The racial disparity is even more pronounced. About 52 percent of nonwhites expressed concern, versus 30 percent of whites. Likewise, 9 percent of nonwhites say their credit has already been affected.

Tuesday, January 15, 2008

What counseling can do to your credit

By MSN Money Staff

You may have heard that credit counseling will trash your credit report or even that it's "worse than bankruptcy." Neither is really true.

Credit counseling may have some effect on your credit, or it may have none at all. Some lenders may not want to do business with you after you've completed your plan, but others will.

Contrast that with a bankruptcy, which is viewed by almost all mainstream lenders as a huge negative on your credit report. These lenders, who prefer to deal with consumers with good credit, typically won't do business with you for the 10 years the bankruptcy remains on your file.
What happens to your credit during counseling largely depends on how your lenders report your account to the credit bureaus.

First USA, the credit-card giant, reports its customers as delinquent on their bills until they make three consecutive payments of the new minimums negotiated by their credit services, said spokesman David Webster. Citibank, by contrast, simply adds a note to the credit bureaus' files that the customer is enrolled in credit counseling.

Being reported as late or delinquent can certainly hurt your credit score, the three-digit number widely used by lenders to determine creditworthiness. A simple notation about credit counseling probably won't. The credit score formula used by most lenders, known as FICO, now ignores any reference to credit counseling that may be in your file, said Craig Watts, spokesman for FICO creator Fair Isaac & Co.
Even some lenders that were traditionally suspicious of credit counseling have loosened their stance. More mortgage lenders are willing to lend to people who have successfully completed repayment plans, said mortgage broker Allen Bond, president of the California Association of Mortgage Brokers' Southern California chapter.

Some lenders say they even view credit counseling as an encouraging sign that a customer is getting his or her debts under control. Citibank, the largest issuer of credit cards, says people who have fallen behind on their payments often improve their status in the company's eyes by enrolling in -- and sticking with -- a debt repayment plan.

"We always viewed that as a positive," said Citibank spokeswoman Maria Mendler. "We've seen that for people who enter these programs, there's a significantly lower rate of default."

That said, there are still some lenders who refuse to deal with anyone who has enrolled in credit counseling. And if you fell behind on your payments before you entered credit counseling, you'll find those late payments will still affect your credit score even after you've paid off your debts.

Thursday, January 10, 2008

Researchers Explain Why Subprime Loans Default

by Jennifer Reed, Editor, Subprime Auto Finance News, January 10, 200

CAMBRIDGE, Mass. — A recent report from the National Bureau of Economic Research analyzed the trends of subprime auto defaults at a large U.S. financial institution

The data taken into account during the analysis included applications and sales from June 2001 through December 2004. This information was combined with records of loan payments, defaults and recoveries through April 2006.

"This gives us information on the characteristics of potential customers, the terms of the consummated transactions and gives the resulting loan outcomes," officials indicated.

"We have additional data on the loan terms being offered at any given time as a function of credit score, and inventory data that allows us to observe the acquisition cost of each car, the amount spent to recondition it and the list price on the lot," they continued.

Overall, the researchers said there were more than 50,000 applications in the sample period. The average applicant was in his mid-30s with the monthly household income of $2,411.

"Just over one-third of applicants purchase a car," the writers reported. "The average buyer has a somewhat higher income and somewhat better credit characteristics than the average applicant. In particular, the company assigns each applicant a credit category, which we partition into high, medium and low risk. The applicant pool is 26 percent low risk and 29 percent high risk, while the corresponding percentages for the poof of buyers are 35 and 17.

Furthermore, the officials pointed out, "A typical car, and most are around three to five years old, costs around $6,000 to bring to the lot. The average sale price is just under $11,000 (negotiated price rather than list price). The average down payment is a bit less than $1,000, so after taxes and fees, the average loan size is similar to the sales price."

As many would suspect, researchers indicate that many purchasers would rather put down less of a down payment instead of more.

"Forty-four percent make exactly the minimum down payment, which varies with the buyer's credit category, but is typically between $400 and $1,000. Some buyers do make down payments that are substantially above the required minimum, but the number is small. Less than 10 percent of buyers make down payments that exceed the required down payment," according to the report.

Moreover, the paper discovered that more than 85 percent of the loans had an annual interest rate of more than 20 percent, with about half of the loans showing the state-mandated maximum APR. Researchers highlighted that the most states, according to the data, had a standard 30-percent cap.

"Our data ends before the last payments are due on some loans, but of the loans with uncensored payment periods, only 39 percent are repaid in full. Moreover, loans that do default tend to default quickly," the analyzers found.

In fact, they said, "Nearly half of the defaults occur before a quarter of the payments have been made, that is, within 10 months."

Another commonly known trend identified in the paper was the fact that demand for subprime auto loans tend to occur in a certain season, closely around the time tax rebates are released.

"Overall, demand is almost 50 percent higher during tax rebate season than during other parts of the year. This seasonal effect substantially varies with household income and with the number of dependents, closely mirroring the federal earned income tax credit schedule," officials said.

According to the report, applications are 23 percent more common in February than in other months, with the approval rate coming in at 40 percent, as opposed to 33 percent during the rest of the year.

"These seasonal patterns cannot be attributed to sales or other changes in the firm's offers. In fact, required down payments are almost $150 higher in February, averaging across applicants in our data, than in other months of the year," the paper said.

"Indeed, we initially thought these patterns indicated a data problem until the company pointed out that prospective buyers receive their tax rebates this time of year," officials mentioned.

Breaking it down further, the analysts discovered that households with monthly incomes below $1,500 and at least two dependents, meaning the rebate could be about $4,000, the number of applications doubles during February, with the number of purchases tripling.

On the other hand, for households with incomes above $3,500 and no dependents, meaning the rebate is likely zero, the number of applications and purchases shows no increase whatsoever.

"About 65 percent of February purchasers make a down payment above the required minimum, compared to 54 percent in the rest of the year," writers said. "Moreover, we estimate that after controlling for transaction characteristics, the desired down payment of a February buyer is about $300 higher than that of the average buyer. This is an enormous effect given that the average down payment is under $1,000.

"Second, we find that the demand is highly responsive to changes in minimum down payments. A $100 increase in the required down payment, holding car prices fixed, reduced demand by 7 percent. In contrast, generating the same reduction in demand requires an increase in car prices of close to $1,000."

The paper found that a $1,000 increase in loan size ramps up the rate of default by more than 16 percent.
"This alone provides a rationale for limiting loan sizes because the expected revenue from a loan is not monotonically increasing in the size of the loan. We find that borrowers who are observably at high risk of default are precisely the borrowers who desire the largest loans," the researchers described.

"The company we study assigns buyers into a small number of credit categories. We estimate that all else equal, a buyer in the worst category wants to borrow around $200 more than a buyer in the best category, and is more than twice more likely to default given equally sized loans," they pointed out.

The analysts found that risk-based pricing can only help a lender within "observably different risk groups."

"We also look for, and find, evidence of adverse selection within risk groups driven by unobservable characteristics. Specifically, we estimate that a buyer who pays an extra $1,000 down for unobservable reasons will be 8 percent less likely to default than one who does not given identical cars and equivalent loan liabilities," the writer explained.

Offering a word of caution, the paper highlights, "So, while there are limits to what we can conclude with data from a single lender, we think that our results highlight the empirical relevance of informational models of consumer credit markets."

Returning to the company at hand, the officials said, "Almost all buyers finance a large fraction of their purchase with a loan that extends over a period of several years. What makes the company an unusual window into consumer borrowing is its customer population."

More specifically, the customers are generally low-income workers, and most are subprime borrowers. Fewer than half of the company's applicants display a FICO score above 500, the paper noted.

Furthermore, given the low credit quality of many of the applicants, researchers indicated that the company has invested heavily in proprietary credit-scoring technology.

Turning to another fact, researchers wrote, "Within credit category, buyers who have higher incomes, have bank accounts, do not live with their parents and have higher raw credit scores are all less likely to default. However, the fact that these characteristics predict default and are not directly priced does not necessarily imply a serious adverse selection problem in financing choices.

"For example, buyers who live with their parents tend to make larger down payments, but have a greater likelihood of default later on," they indicated.

Just How Important Are Car Dealers to the Economy?

Just a few statistics from the National Auto Dealers Association-(1/10/2008)

The importance of the retail car dealership community is never more remarkable than it is after you consider the profile routinely updated and publicized by NADA. Just in case you have not considered it lately…

NEW-VEHICLE DEALER FACTS

U.S. annually:

• Average sales per dealership: $31.9 million.

• Total sales of all new-vehicle dealerships: $675.3 billion.

• Dealership sales as a percentage of total retail sales: 20.3 percent.

• Estimated number of new-vehicle dealerships: 21,200

• Total number of new-vehicle dealership employees: 1,120,100

• Average number of employees per dealership: 53

• Average annual earnings of new-vehicle dealership employees: $47,191

• Dealership payroll as a percent of total state retail payroll: 12 percent.

• Annual payroll of new-vehicle dealerships: $53 billion.

• Average annual payroll per new-vehicle dealership: $2.49 million.

Source: National Auto Dealers Association

Wednesday, January 9, 2008

Change is Inevitable…Are you prepared to hire an Special Finance Manager?

Once again you’re faced with the problem of having to hire an Special Finance
Manager again. Your current Special Finance Manager just gave you his notice ( if he was that kind to you) and the question is, do you take their two weeks to find their replacement, or were the warning signs already in place and you saw this coming?

Before you hire a replacement, take a minute to consider why you have to call your ad agency to place a help wanted ad. There are usually only a few reasons why your Special Finance

Manager is leaving:

· There was a change in the pay plan. If you think you’re paying your finance people too much money, just stop for a moment and think about how much they make for you. F&I is the only department in your entire dealership that has no overhead! There are no fixed costs to concern you with.

· You’ve hired a new GM/GSM or someone over your Special Finance Manager, who wants to bring his own loyal people. Special Finance Mangers are usually pretty devoted employees, so make sure the right person is leaving. If your recent hire isn’t working out, confide in your Special Finance Manager and ask him to stay on. Remember that a disruption in Special Finance leads to contracts in transit issues which cost you money!

· One we hate to consider, is that there is a problem about to come back to haunt you. Has there been a rash of contract errors lately? Are your contracts in transit list growing out of control? Is your finance department hiding something from you until they get out of there?

If you’re going to have to make a change, now is the time to look at the setup of your Special Finance department. Do you have a primary and Special Finance Manager? Have you set up your finance department to maximize your potential? Remember that non-prime customers must be sold and handled completely backwards from prime customers. Lenders are different, and as such, primary and secondary deals are structured differently. While your F&I manager is concerned with back end gross and product penetration, your secondary or Special Finance Manger should be all about maximizing front end gross and selling customers you might not have otherwise sold

Once you’ve identified the path to pursue and you’ve determined that you must find a replacement, where do you start?

· Talk to your lenders or potential lenders first and ask them whom they know is looking for job. Check with the local reps as well as the buyers/credit analyst for your market. These are the folks that an Special Finance Manager will complain to first about his current position and ask them who’s looking for someone.
o They typically know all the players in the market, and can make a recommendation based on their past experience with these folks at their previous dealership.
o Credit analysts or buyers know who’s a whiner and who’s a worker, and can give you a first hand knowledge about a candidate you’re considering running your department. They also know who is a funding phenomenon as well as who is a flop. Make sure you have this information before you schedule an interview with a candidate. It’s helpful if you have an idea about whom you are talking to.
o Lenders love to have someone they already know to deal with, making your transition period that much less stressful.

· Try someone from outside your market. If you can’t get any lender to nominate someone locally, perhaps it’s because there really isn’t any great talent lying out there waiting for you to hire him or her. Consider hiring someone from outside your area, someone who doesn’t already have any preconceived notions about the market and the customers you serve.

· Some dealerships may consider promoting someone from within. Promoting someone from within your organization who has no experience may not be the best idea . You want to be sure that everything runs smoothly in the beginning while you continue to grow. Keep in mind that you really need someone with experience to keep your business moving along. Starting from scratch is difficult for many stores to do.

Make sure you have some way of insuring that your short-timer is not taking advantage of you and considering his final two weeks a license to steal! I always recommend that every dealership have some kind of contingency plan set up for just this situation. Keep in mind that, as great a person as you think your Special Finance Manager is, do they really have your best interests in mind if they know they are on their way out the door? It’s important to remember that the loyalty usually lasts only until the final paycheck, then all bets are off.

In an emergency can another manager fill in for the short term until you find a replacement, without upsetting your dealership? Don’t make the mistake of thinking that one man can do both jobs effectively. While it may be tempting to combine the two and save a salary, you can not for all practical purposes pay him properly enough to make it work well enough for both of you. Undoubtedly something will have to give, so the question remains which you are willing to sacrifice.

The bottom line is you will be faced with replacing an Special Finance Manager, a reality faced by dealerships daily. If you have properly planned and prepared for this inevitability the change should be positive.

Subprime is Different From Prime Business

Subprime customers must be sold backwards from Prime customers. It is imperative that the entire dealership staff learns and owns this fact. Processes must be put in place to ensure that subprime customers are handled appropriately for both lot traffic (re-active business) and subprime sales leads (pro-active business).

Sales people need to ask non-offensive questions to determine how to work the customer: Prime (Car First) or Subprime (Payment Call first). This will help to reduce the “switch” and put your finance people in control of what inventory is presented and when. This will result in more sales with higher gross profits, increased customer loyalty, and will improved dealership morale.